Original artwork will ship by UPS unless otherwise requested. Shipping times range from 1-3 business days.
Shipping for kits and prints is by U.S. Mail. Shipping times range from 1-3 business days.
You will receive an email with a tracking number and estimated delivery date as soon as the item has been shipped.
What is your Policy on Returns/Exchanges/Refunds?
Our policy is, we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here at email@example.com and include your order number and a brief description of what’s going on. I will contact you to see how I can help.
If you wish to return your purchase, please pack it securely in the original packaging, if possible. I will send you my address. You will be responsible for shipping costs. As long as the item arrives back to me in good condition, I'll refund the purchase price.
There’s a 15% restocking fee that is applied for any order canceled or exchanged to cover transaction fees already paid.
How can I keep up with your new work?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!
You can also follow us on our social media pages as we are constantly posting about new work!
Sunlight is very damaging to all wood and especially to colorful woods. Please hang your marquetry scene out of direct sunlight or it will age. Some woods will lose their color richness or fade and some woods will darken.
How does humidity affect the artwork?
Wood has it's challenges with regard to humidity. To address this issue, I use a superior glue to mount the artwork on a MDF (Medium Density Fiberboard) backing board to keep the veneers stable over time.
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